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FAQs Page

 

This page will hopefully answer any questions you have about Allstores Clothing and what we do

If not, please do not hesitate to call us on:

Telephone (UK): 01706 769219 or 0845 6189975

Telephone (International): 0044 1706 769219 or 0044 845 618 9975

 

 

Who Is Allstores Clothing?

Allstores Clothing is a leading UK clothing wholesalers collaborating with ex-chainstore retailers as well as independent ones. Established for almost a decade, we pride ourselves on our excellent products and customer service, striving to go the extra mile for our customers.

 

What is the 20% Deposit Scheme?


Our deposit scheme has likeness to a payment plan. If you pay 20% of your order, you can make payments over and up to 6 weeks. We will hold the goods for you over those weeks, and when the final payment has been made we will ship the goods out to you. At the checkout you will need to choose the 'Bank transfer' option, we will then contact you to make your deposit payment. If you decide to cancel your order the 20% deposit is non-refundable. There is a minimum spend of £300.

 

Which ex-chainstore brands do you have stock from?

To name a few we have sold goods originally from NEXT, H&M, BHS, GEORGE at Asda, TU at Tescos, NUTMEG at Morrisons, River Island, Firetrap, US Polo, Original Penguin, French Connection, Top Shop, Zara and many more.

 

Are all labels removed from ex-chainstore brands?

On every product page on our website, it will state whether labels have been removed or not. If it is a well known ex-chainstore brand the labels will be removed. This is to honour the original retailer’s intellectual property. If for some reason, be it human error, you receive products from such brands with the labels intact then it is your responsibility to remove as required. If you are not sure whether they should be removed or not, it could be a lesser known brand, then please always ask. See our Contact Us page for details.

 

What is the minimum order requirement?

The minimum spend for the UK mainland is £50 before TAX. To earn free shipping the minimum is £200 for the UK mainland before TAX.

 

Do you charge VAT?

In accordance with UK legislation we charge 20% VAT on shipping and on adult clothing. Goods shipped to the EU with a valid VAT number will not be charged VAT. Goods shipped to the rest of the world will be charged VAT, however, this will be refunded once a proof of shipment has been received.

 

What are your shipping costs?

Please refer to our Shipping Costs section.

 

When will I get my order?

We aim for next day despatch once the order has been received and paid for. We ship our goods via DPD on a next day delivery service in the UK. If you are shipping to somewhere outside the UK please refer to our Shipping Costs section.

 

When will I know about the progress of my order?

Once you have gone through checkout and paid for your order, you will receive an auto-confirmation email that the order has been received. The following day, you will then receive an email saying your order is being processed. And finally, once it has been shipped another email confirming.

 

What forms of payment do you accept?

 We accept debit/credit card, paypal and bank transfers. Note: your order will not be processed until it has been paid for.

 

Do you have bulk buy deals?

Please see our bulk buy section for our latest deals.

 

What if I am not happy with my order once received?

If you have any problems with your order, please do not hesitate to contact us. We only accept goods back if they are damaged and you must inform us within 14 days of receiving the goods. Please see our Returns conditions for more info.

 

Can I use your photographs of images?

We do all of our photography in-house and so own the copyright ourselves. We promote you to use the images for resale purposes and if you need any sending please email: queries@allstoresclothing.com

 

Will I receive all sizes/colours as stated?

On every product page there should be an approximate list of sizes, ratio and colours (images may indicate colours). This is used as a general guide and if you have any queries please contact us prior to ordering.

 

Can I visit the showroom?

Yes, we are based in Rochdale, Manchester, and if you wish to organise an appointment with one of our fantastic sales team please see the contact us page.

 

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We are wholesale clothes suppliers, specialising in cheap kids, boys, girls and more childrenswear clothes. Browse our huge range of discount, ex-chainstore clothing.